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Frequently Asked Questions
Who is ID.me?
ID.me is a trusted technology provider, as well as a trusted technology partner to federal and state agencies, healthcare organizations, financial institutions, retailers, and nonprofits.
Why am I being asked to verify my identity online?
You will need to verify your identity through ID.me to take advantage of special membership offers offered online. This process confirms that you-are-you, and not someone pretending to be you, all while keeping your information safe and secure.
What happens to my personal information after I’ve verified my identity with Id.me?
After successfully verifying your identity—you will receive a unique, one-time use membership sign-up link. No specific information about you will be passed to Sam’s Club.
Is my information secure?
At ID.me, one of the top priorities is the security of user information. The systems that process and store user information are continuously monitored for effectiveness by its dedicated security team.
Its commitment to security is demonstrated by its compliance with security frameworks such as ISO27001, FedRAMP, and SOC2 Trust Services Criteria. ID.me uses certified independent third-parties to assess conformance with its security controls.
Note: For more information on ID.me Privacy and Security, visit: id.me/privacy and id.me/security.
What groups may be eligible for a new membership offer?
If you’re a member of the military, a veteran, a first responder, a student or alumnus, a teacher or educator, a government employee, a public benefits recipient, a senior (ages 55+), a medical professional or a nurse, you can verify your community membership, and gain access to special discounted membership offers. Click on a group above to access.
Why should I become a Sam’s Club member?
Join Sam’s Club with this new membership offer to save on gas, groceries, cell phone plans, prescriptions, travel, entertainment and all your necessities. Plus membership offers the most perks like extra Sam’s Cash on purchases, free curbside pickup and early shopping.
How do I qualify for a Military community membership offer?
Proof of Service Requirements:
You must submit a valid United States military identification to receive this offer. For online offers, verification will be completed via ID.Me. The following documents are considered acceptable forms of proof of United Status military service.
- Active military ID, issued by the Department of Defense
- Retired military ID, issued by the Department of Defense
- Copy of DD-214, along with valid photo ID
- Veterans Identification Card (VIC)
- Membership card from military service organization (i.e. American Legion, VFW, DAV), along with valid photo ID
- Common Access Card (CAC)
- sub 6 Veterans Administration (VA) medical benefits card
The Military Membership covers:
- Active military personnel
- Retired military personnel and veterans
- Civilian military employees
- Military spouses
How do I qualify for a Senior discounted membership offer?
We’ve partnered with ID.me, a trusted third-party service, to confirm your eligibility using a digital verification system. To see if you qualify for our senior membership discount, please verify your eligibility with ID.me. You must be 55 years of age or over, and may not have had an active membership in the last six months.
How do I qualify for a Nurse or Healthcare community membership offer?
We’ve partnered with ID.me, a trusted third-party service, to confirm your eligibility using a digital verification system. To see if you qualify for our healthcare worker membership discount, please verify your eligibility for the profession that applies to you, including:
- Nurses
- Medical Professionals
- Hospital Employees
- Paramedics
- EMTs
- First responders
How do I qualify for First Responder community membership offer?
The following groups are eligible for the offer:
- Firefighters
- Law Enforcement Officers
- Federal Agents
- Police officers
- Paramedics
- EMTs
*New members only - Must not have active membership in last 6 months.
We’ve partnered with ID.me, a trusted third-party service, to confirm your eligibility using a digital verification system. To see if you qualify for our first responder membership discount, please verify your eligibility with ID.me.
How do I qualify for an Educator community membership offer?
Sam’s Club wants to thank educators for their hard work and dedication to their students by offering teachers a special membership discount.
Eligible groups include:
- Classroom Teachers
- Principals and assistant principals
- School employees
- College & University Professors
*New members only - Must not have active membership in last 6 months.
We’ve partnered with ID.me, a trusted third-party service, to confirm your eligibility using a digital verification system. To see if you qualify for our teacher membership discount, please verify your eligibility with ID.me.
How do I qualify for a Student or Alumni community membership offer?
In addition to finding great deals on back to school tech and dorm room essentials at Sam’s Club, students and college alumni can get a special membership discount. To be eligible, you must meet the following requirements:
- Be actively enrolled in an accredited, government-recognized public or private university or college that grants degrees or certificates in the US or Canada. This includes college, university, community college, junior college, vocational, and technical students.
- A graduate from an accredited, government-recognized, public or private university or college that grants degrees or certificates.
- Be 18 years of age or older.
*New members only - Must not have active membership in last 6 months.
The following students are not eligible for student discounts:
- Anyone under the age of 18
- High school students
- GED recipients
- ROTC members
- U.S. citizens studying abroad
How do I qualify for a Government community membership offer?
To be eligible, you must be a current government employee at the federal, state, or local level. Retired government employees and government contractors are not eligible.
How do I qualify for membership offers for government assistance recipients?
Membership offers are available for government assistance recipients who can submit documentation showing their participation in the following programs:
- SNAP
- TANF
- Head Start
- National School Lunch Program (NSLP)
- School Breakfast Program (SBP)
- Low Income Home Energy Assistance Program (LIHEAP)
- Certain Public Housing
- Pell Grant
- Veterans and Survivors Pension
- Certain Tribal Programs
- Supplemental Security Income (SSI)
- Certain state Medicaid programs
*New members only - Must not have active membership in last 6 months.
We’ve partnered with ID.me, a trusted third-party service, to confirm your eligibility using a digital verification system. To see if you qualify for our government assistance membership discount, please verify your eligibility via ID.me.
Sam's Club currently accepts SNAP, also called EBT cards, at all club locations and with Scan & Go™ but not for SamsClub.com purchases.
Terms and Conditions of Offers
Offers are limited to those who are able to verify their identify via Id.me’s required documentation. Must join as a new Sam’s Club member through the link provided via ID.me to qualify for offer. Offer is valid for new Sam’s Club members only; and is not valid for (i) membership renewals, those with a current membership, those who were Sam’s Club members less than six (6) months prior to joining, or Walmart and Sam’s Club associates.
*Join now and receive a free 45-day trial of Club membership. Offer ends August 30, 2024. Not available for current members, members who have lapsed in the previous six months, or residents Washington, D.C. You may cancel membership at any time during your free trial period. Free Trial Terms and full Terms and Conditions apply.
†Available at select locations.
