Convenient ATM Access - Redwood Credit Union (2024)

Our ATM network has you covered

55 RCU ATMs

Throughout the North Bay and San Francisco.

30K+ Free Network ATMS

Nationwide, including those at other credit unions, and at Costco and 7-Eleven* stores–just look for the Co-op logo!

We'll Reimburse ATM Fees

Need to use an ATM that charges a fee? We’ll reimburse you, up to 4 times a month!

Learn More

See Also

Debit & ATM Cards | Honor Credit UnionGuide To ATM Withdrawal Limits: Everything To Know About Caps And Ways to Boost Your LimitsATM & Debit FAQs | GlobalHow to withdraw cash from an ATM

Our ATMs feature

Card tap technology

Now available at all RCU ATMs, tap your card near the contactless symbol to access your account. No need to insert your card!

Instant deposits

Making a deposit has never been easier. Deposit multiple checks or bills at once at any RCU ATM.

Cash denomination options

At most RCU ATMs, you have a choice of which cash denomination you prefer, in bills as small as $5 and as large as $100.

Our ATMs support most major cards:

Frequently Asked Questions

• RCU has ATMs at its many branches, including two new ones in Napa and Boonville. Locate an ATM near you.

• In addition to basic withdrawal and deposit options, RCU’s ATMs offer many great features to allow you to access more of your accounts and perform more transactions. Save time with these options:

  • Access all your RCU checking and savings accounts.
  • Make loan payments by cash, check or transfer (available for most loans)
  • Pre-select your language preference (English or Spanish)
  • Select your preferred receipt printing option
  • Customize your “My Fast Cash” amount

  Once you have selected your language, receipt and “My Fast Cash” options, your preferences will be saved making your RCU ATM transactions faster and more efficient!

  Learn how to set your ATM preferences here.

  Please note: these options and preferences will only apply on RCU-owned ATMs and will not occur on fee-free CO-OP network ATMs or out-of-network ATMs. Loan payments not available for Visa credit cards and some HELOCs.

• You can change your ATM language preferences at any RCU ATM. The easy-to-follow screens will prompt you through the entire process, but here’s what to expect:

  1. Insert your card and enter your PIN as you normally would.
  2. Select “ATM Preferences” on the bottom left of the screen.
  3. Select Language
  4. Click on the English or Español button.
  5. Your changed preferences will appear next to the selection buttons.

• Checks

  Redwood Credit Union ATM’s can accept 10 checks at a time. The checks should be facing the same direction and be free of folds and creases.

  Cash

  Up to 30 bills of any denomination at a time can be accepted. The bills should also be facing the same direction and be free of folds and creases.

  Please note 7-Eleven ATMs no longer offer deposit functionality.

  Redwood Credit Union ATM’s will only accept cash (bills not coin) or check deposits. If you need to deposit coin please visit your nearest branch location for assistance.

• If the ATM credits your account for the incorrect amount for a cash deposit you will need to contact our Member Service Center for assistance in completing an ATM dispute. You can reach RCU’s Member Service Center at 1 (800) 479-7928. You may also visit your nearest branch location for assistance.

• Redwood Credit Union allows you to withdraw up to $800 per day from the ATM.

  Members can temporarily increase their ATM withdrawal limit up to $2,500 through mobile or online banking.

  Limits above $800.00 are good for three days, limits below $800.00 are permanent until changed. Increases to your boost limit may only be set once every 5 days and will remain at that limit for 3 days before returning to your normal limit.

  For increases above $2,500, please call our Member Service Center at 1 (800) 479-7928.

  Please note that some ATMs may have a dispensing limit not associated with your daily limit. If that is the case, multiple transactions may have to be made in order to withdrawal your desired amount.

• Cash deposits are made available immediately. Through Instant Deposit Access, RCU seeks to make as much of your ATM deposit immediately available to you as possible. If a portion of your ATM deposit is not immediately available, it will become available on the first business day after the business day the deposit was made. For example:

  • Deposit made on Wednesday: the deposit will be available on Thursday.
  • Deposit made on Saturday (a non-business day): the deposit will be available on Tuesday.

  How to check your account’s Instant Deposit Access (IDA) limit

  1. Log into digital banking on the mobile app
  2. Select “Deposit” from the menu
  3. Under “Deposit to”, select the account you wish to examine
  4. The Instant Deposit Access limit will be displayed underneath the “Deposit” button

  As with checks deposited in person at RCU branches, in some circ*mstances, the hold period can be extended. If this occurs, you will be notified by mail.

  There is no dollar limit on deposits via cash or check at our ATMs.

• That’s not a problem! Use a non-RCU ATM and we’ll reimburse you, up to 4 times per month!

• If you move out of the area, you can still use Co-op ATMs just as you would an RCU ATM. And because RCU’s online and mobile banking services are expansive, you can take along your trusted financial partner wherever you go.

• You sure can! If one of the logos on the ATM matches the back of your card, that’s an ATM in our network, and you can use it. Learn more.

• RCU’s ATMs are safe and secure. Here are some tips for how to safely use ATMs.

• If you experience an issue with an RCU ATM (e.g. cash jams, wrong amount of cash entered, etc.), please contact our Member Service Center (MSC) at 1(800)479-7928. State your issue, your member ID number (if you have it), and the location where the issue occurred.

• ^*7-Eleven ATMs do not offer deposit functionality.

  ^**First two non-RCU ATM fees reimbursed with active checking; first four non-RCU ATM fees reimbursed with active checking and active RCU loan or credit card. Active = at least one transaction or payment in prior month. Casino/gambling and ATMs outside U.S. excluded.